Policies at Paisleyflamingo
Exceptional Service
At Paisleyflamingo, we’re dedicated to giving our customers a fair, rewarding and enjoyable shopping experience. Take a look at our store policies detailed below to learn more, and reach out today with any questions.
Shipping and Delivery
What You Need to Know
At PaisleyFlamingo we always endeavour to get your delivery to you as quickly as possible and as safely as possible. If your plant doesn’t arrive in the condition you had hoped, please get in touch with us within 7 days of receiving your delivery and we will do our best to assist you.
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Shipping is currently priced at £5 to England, Wales and Scotland. This is to cover the cost of shipping, plus the cost of the materials we use.
Shipping is free over £50.
The local pickup option is perfect for customers who live near to Thrapston, Northamptonshire. Choose this option at checkout and I will be in touch to arrange a day and time for you to collect your item(s). I will always try to ensure this is within 48 hours of purchase.
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Privacy at Paisleyflamingo
Trust Us with Your Information
We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.
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When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.
Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.
All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.
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If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at contact@paisleyflamingo.co.uk
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